how to go paperless on capital one app

How to Go Paperless on the Capital One App

In a world where convenience and sustainability go hand in hand, going paperless with your financial statements is a smart choice. The Capital One app makes this transition easy, allowing you to access your account information and statements with just a few taps on your mobile device.

Why Go Paperless with the Capital One App

Here are some compelling reasons to consider going paperless with the Capital One app:

  • Environmental Impact: Reduce paper waste and help save trees, contributing to a greener planet.
  • Convenience: Access your financial information whenever and wherever you need it.
  • Security: Your digital statements are protected with encryption, making them more secure than physical mail.

Now, let’s get started on your journey to paperless banking.

Getting Started with the Capital One App

Downloading the App

  1. Visit your device’s app store (App Store for iOS or Google Play for Android).
  2. Search for “Capital One” and download the official app.
  3. Install and open the app.

Setting Up Your Account

  1. Tap “Sign In” or “Register.”
  2. Follow the prompts to set up your account, providing your Capital One account information.

Enrolling in Paperless Statements

Accessing Your Accounts

  1. Once logged in, you’ll see a list of your Capital One accounts. Tap on the account you want to go paperless with.
  2. Look for the “Statements” or “Documents” section.

Setting Your Paperless Preferences

  1. In the Statements section, tap “Paperless Preferences” or “Enroll in Paperless.”
  2. Follow the on-screen instructions to customize your paperless preferences.

Managing Transactions Digitally

Making Payments

  1. To make payments within the app, select the account you want to make a payment for.
  2. Tap “Payments” and follow the steps to schedule or make a payment.

Viewing Transactions

  1. To view your recent transactions, navigate to the account and tap “Transactions” or “Recent Activity.”

Setting Up Alerts

Transaction Alerts

  1. Tap “Alerts” in the app.
  2. Choose the types of transaction alerts you want to receive, such as large purchases or low balances.
Statement Alerts
  1. Set up statement alerts to be notified when new statements are available for viewing.

Ensuring Security

Password Best Practices

  • Use strong, unique passwords for your Capital One account.
  • Change your password regularly for added security.

Two-factor authentication (2FA)

Enable 2FA for an extra layer of security. You’ll receive a code on your mobile device to verify your identity when logging in.

Benefits of Going Paperless

Going paperless with the Capital One app offers several benefits:

  • Reduced environmental impact
  • Immediate access to statements and transactions
  • Enhanced security features
  • Reduced clutter and paper waste

Frequently Asked Questions (FAQs)

Is my financial information safe when going paperless?

Yes, your financial information is secure when going paperless with the Capital One app. It uses encryption and security measures to protect your data.

Can I access older statements if needed?

Yes, you can access older statements in the app by navigating to the “Statements” or “Documents” section and selecting the desired statement period.

How do I switch back to paper statements?

You can switch back to paper statements by adjusting your preferences in the app’s “Paperless Preferences” section.

What happens if I lose my phone or it gets stolen?

Contact Capital One immediately to report a lost or stolen device. They can help secure your account and prevent unauthorized access.

Are there any fees associated with using the Capital One app?

No, the Capital One app is free to use and offers a range of convenient features


Going paperless with the Capital One app is a step towards a more convenient and eco-friendly financial future. You’ll enjoy easy access to your financial information while making a positive impact on the environment.

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