How to Get Paper Statements from Capital One

How to Get Paper Statements from Capital One

In our increasingly digital world, many people prefer the convenience of online banking and digital statements. However, there are still situations where having physical paper statements from your bank, such as Capital One, is valuable. Whether it’s for tax purposes, record-keeping, or personal preference, obtaining paper statements is a straightforward process. In this guide, we’ll walk you through how to get paper statements from Capital One.

Capital One, a leading financial institution, offers its customers the flexibility to receive paper statements alongside digital ones. Paper statements are physical copies of your account transactions and can be useful for various purposes, including record-keeping and providing documentation for financial matters.

Why Choose Paper Statements

Before we delve into the process of obtaining paper statements, let’s explore why you might prefer them:

  • Tangible Records: Paper statements provide physical records that you can touch and store.
  • Tax Documentation: Some individuals and businesses require paper statements as official documentation for tax purposes.
  • Backup for Digital: Having paper statements serves as a backup in case of digital access issues.

Now, let’s get into the steps to request your paper statements.

How to Request Paper Statements

Capital One offers several convenient methods for requesting paper statements. Choose the one that best suits your preferences.

Online Request

  1. Log in to your Capital One online banking account.
  2. Navigate to the “Statements” or “Account Preferences” section.
  3. Look for the option to request paper statements.
  4. Follow the on-screen prompts to confirm your request.

Phone Request

If you prefer speaking to a representative, you can request paper statements by phone:

  1. Call Capital One’s customer service.
  2. Provide your account information and request paper statements.
  3. Verify your identity as requested by the representative.

In-Person Request

Visit a local Capital One branch if you prefer face-to-face assistance:

  1. Locate the nearest Capital One branch.
  2. Speak to a bank representative and request paper statements.
  3. Provide the necessary information to verify your account.

Customizing Your Paper Statements

When requesting paper statements, you can customize them to your needs.

Statement Period

Choose the specific statement period you require. You can typically select the previous month, quarter, or year, depending on your needs.

Additional Information

If you need additional details or specific information on your paper statements, communicate your requirements during the request process.

Receiving Your Paper Statements

Once you’ve submitted your request, Capital One will process it and mail the paper statements to the address associated with your account. Be patient, as it may take several business days for the statements to arrive.

Organizing and Managing Paper Statements

To keep your paper statements organized and secure:

  • Use labeled folders or envelopes to categorize statements by date.
  • Store them in a safe, dry place to prevent damage.
  • Review your paper statements regularly to track your financial activity.

Frequently Asked Questions (FAQs)

How long does it take to receive paper statements?

The time it takes to receive your paper statements may vary, but typically, you can expect them to arrive within a few business days after your request is processed.

Is there a fee for paper statements?

Capital One may charge a fee for paper statements. Be sure to check their fee schedule or contact customer service for specific details regarding fees.

Can I switch back to digital statements?

Yes, you can easily switch back to digital statements at any time by adjusting your statement delivery preferences in your online banking account.

What if I need older statements?

If you require statements from previous years or months, you can request them following the same process outlined in this guide.

How often are paper statements sent?

The frequency of paper statements depends on your preference. You can request them for specific statement periods, such as monthly, quarterly, or annually, as needed.


Getting paper statements from Capital One is a straightforward process that provides you with tangible records of your financial transactions. Whether you need them for tax purposes or simply prefer the physical format, you can easily request and manage paper statements to suit your needs.

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